SEVEN C's OF COMMUNICATION
Top Seven Cs of Effective Communication skills for Every Person Need & Learn Must For Perfect Future Career,
We Can spend almost entire Day of Communicating So, how can we provide a huge boost to our productivity?We Can make sure that we communicate in the clearest, most effective way possible.The message is said to be effective when the receiver
understands the same meaning that the sender was intended to convey. For any
communication in business, in order to be effective, it must have seven
qualities.
These seven attributes are called seven C’s of effective business
communication. (All these attribute starts with the alphabet ‘C’ so are called
7 C’s)
According to the 7,c Of Communication needs to be:
- Correctness
- Clarity
- Conciseness
- Completeness
- Consideration
- Concreteness
- Courtesy
1.Correctness
At the time of encoding, if the encoder has comprehensive
knowledge about the decoder of message, it makes the communication an ease. The
encoder should know the status, knowledge and educational background of the
decoder. Correctness means:
- Use the right level of language
- Correct use of grammar, spelling and punctuation
- Accuracy in stating facts and figures
“Correctness in message helps in building confidence”
One way to your message complete is to answer the five W's.
The Five Question Method is useful when you write Request, Announcement or other informative messages.
2.Clarity
Clarity demands the
use of simple language and
easy sentence structure in composing the message. When there is clarity in
presenting ideas, it’s easy for the receiver/decoder to grasp the meaning being
conveyed by the sender/encoder.
"Clarity makes comprehension easier."
3.Conciseness
A concise message
saves time of both the sender and the receiver. Conciseness, in a
business message, can be achieved by avoiding wordy expressions and repetition.
Using brief and to the point sentences, including relevant material makes the
message concise. Achieving conciseness does not mean to loose completeness of
message.
"Conciseness saves time."
4.Completeness
By completeness means the message must bear all the necessary
information to bring the response you desire. The sender should answer all the
questions and with facts and figures. and when desirable, go for extra details.
"Completeness brings the
desired response"
5.Consideration
Consideration demands
to put oneself in the place of receiver while composing a message. It refers to the use of You
attitude, emphases positive pleasant facts, visualizing reader’s problems,
desires, emotions and his response.
"Consideration means understanding of human nature"
6.Concreteness
Being definite, vivid
and specific rather than vague, obscure and general leads to concreteness of
the message. Facts and figures being presented in the message should be specif.
"Concreteness reinforces confidence."
7.Courtesy
In business, almost
everything starts and ends in courtesy. Courtesy means not only
thinking about receiver but also valuing his feelings. Much can be
achieved by using polite words and gestures, being appreciative, thoughtful,
tactful, and showing respect to the receiver. Courtesy builds goodwill.
"Courtesy strengthen relations"
Key Points:All of us communicate every day. The Better we communicate, the more Credibility we'll have with our clients, our boss, and out colleagues.
Use the Seven Cs of Communication as a Checklist for all of your communication. By doing this, you;ll stay Correctness, Clarity, Conciseness, Completeness, Consideration, Concreteness, Courtesy, etc.
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7 C's Of Communication Skills |
Author:
Shahzaib Naz
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